The difference between "refurbished" and "pre-owned"

Don Quixote is tilting at windmills again...

Okay, so here's the deal. Awhile back, I bought an XM Satellite radio. It was a good deal, and there was a $50 rebate.

Now this was a refurbished radio. Let me state that clearly and up front, but when I checked the fine print for the rebate, it didn't indicate word one about "refurbished" models. Pre-owned models weren't eligible, but the last time I checked, when something was sent back to the manufacturer and repaired, while it can't be sold as new, they do have to indicate it was refurbished.

Refurbished and pre-owned are two different things in my book.

Here's the best way I can describe it. I bought a radio new. It was DOA, so I have to send it back to get it repaired. It's easier for them to send me a new model, so they send me a new one, keep the defective one and ship me a new model. They fix the broken one and proceed to sell it, but it's not new. It's refurbished. That doesn't mean someone else owned it. The manufacturer had a defective unit replaced and are selling it again.

That's refurbished. Pre-owned is something different. Pre-owned means it's in working condition. It's fine. Might have a dent in the fender, but it still works. I either sell it to you or to someone else, who turns around and re-sells it. That's pre-owned. It was in good working condition and they're selling it again because they can't use it or they're trying to turn a profit or something like that.

I feel I'm getting screwed here out of my $50. This unit was sold refurbished. I know it's not "new", but you cannot tell me that a refurbished unit can be considered "pre-owned". It doesn't work that way.

Mind you, I've still got to call the company I bought it from because the battery in the radio can't hold a charge of more than 30 minutes off the base. I don't care if it's new, used, refurbished or whatever, that's just wrong.

I ain't happy, kids. I'm being bent over and reamed...